I have had the pleasure of dealing with the guys from the Bluize HelpDdesk for the past 10+ years. In this time not only have they been efficient & helpful but they have mentored & taught me how to use the program efficiently. I deal mostly with Damian (Damo!!!), he is the most patient person you would encounter. He waits while I write down every step without question, he doesn’t make me feel silly, if anything he encourages me.
If I had to choose the most helpful aspect of the package it would be “Stock Manager”. I can complete my stocktake in no time, know how much stock I have & need by a click of a button, together with the daily reports tailored for our needs – it’s the essential package!
Bluize is the complete package for our venue. Five years after our purchase, service standards that were part of the original sales pitch are still being exceeded. In fact I cannot think of a single supplier we use that services our needs better than Bluize… that in itself is a credit to them.
If you want a business partner that cares about your business, as opposed to just being sold a system, then take a close look. My advice to anyone shopping around would be to consider looking past the “Big Boys”… I regularly speak to managers that wish they did!
I switched over from H&L to Bluize some 8 years ago and have never been disappointed. The team have always assisted our requirements for our growing businesses, conducting 3 installs and product development to suit our specific needs. The Bluize team are always eager to help and improve our POS/reporting systems.
We chose Bluize because it was specifically designed for Clubs & Hotels. The in-house demo convinced us this was the right system for our Club. The actual changeover was seamless and of little inconvenience for our patrons. Navigation is easy, we get the right reports for each area, and the HelpDesk is readily available for any queries.
As we have a multi faceted business we needed a system that would be able to cope with all aspects. The Bluize system was the one that shone through for us. It gives us the ability to look at all aspects of our business from the bar to the kitchen to merchandise and a members club.
We have been able to work with the professional staff at Bluize and adapt these things with not a fuss. Their helpdesk is one that we have found to be the best in the business, contactable at all hours of the day and knowledgeable on all functions of the system. The training for the system was straight to the point and the trainer was able to answer all questions on the spot.
When looking for a POS system look no further than Bluize, whom we believe to be No1 in the business.